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Sauder Furniture - Piece of junk
Sauder Furniture - Piece of junk
Sauder Furniture - Piece of junk
I bought a Sauder Lift-top Table from Hayneedle. It was quite inexpensive, which should have been my tipoff. I assembled it and even though it was clearly made out of cheap particle board, it worked pretty well for close to a year (by "pretty well", I mean it didn't...
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Company wrote 0 private or public responses to the review from Jun 04.
1.5
I didn't like
  • Poor quality
  • Poor customer service
  • Flimsy
#1271810
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Sauder Furniture - Workers are incompetent
Sauder Furniture - Workers are incompetent
I must of had a stroke of bad luck or their inspectors and wood shop workers need to be fired, and hire actual competent workers. I purchased two Night Stands (model 420696) and two Bookcase with Doors (model 418735) and one of each has had problems. Starting with the...
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Company wrote 0 private or public responses to the review from Sep 18.
#1359280
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Sauder Furniture - Desk broke during assembly

As I was attaching the upright to the bottom of my Carson Forge Computer Desk, the panel snapped where the cam screw inserted from the leg into the panel. I hadn't over-tightened anything. Nor was I using brute force to join it together. In fact, I don't think I could have been more careful. I called and wanted to talk to someone with a little clout. They wouldn't let me (I was courteous and polite) but did offer to send me a new piece. So now I wait. I know that paying $400.00 for a desk isn't going to get me anything spectacular but I certainly expected better quality than what I received. Never, never again will I buy a Sauder product. And I'll warn all that I know to steer clear of this shoddy furniture.
Company wrote 0 private or public responses to the review from 2 days ago.
2.0
Details
Price Affordability
Product or Service Quality
Staff
Value for money
I liked
  • Customer service personnel
I didn't like
  • Quality
  • Shoddy quality
  • Bad quality of furniture
#1422772
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Sauder Furniture - Falsely advertising
Sauder Furniture - Falsely advertising
Sauder Furniture - Falsely advertising
I ordered model 420554 media console with electric fireplace. I saw this item on multiple websites. Every website had this item advertised as "electric firebox includes remote control and thermostat settings". I was ordering this item as a gift and the thermostat...
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Company wrote 0 private or public responses to the review from Apr 29.
Anonymous
jcfromnj

That's a real reality check, Sauder calling out Walmart...The are both partners in crime as Walmart is a vehicle for buying Sauder on line. It's ALWAYS problematic when you pu...

1.0
#1243901
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Sauder Furniture - It was closed

I would like to see if I can order just a side part to a desk, but your customer service is only open when I'm also working. Please contact me back at sweaver946@gmail.com
Company wrote 0 private or public responses to the review from Sep 28.
#1367931
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Sauder Furniture - Frustrating; million pieces

Sauder Furniture - Frustrating; million pieces
After 5 hours of assembling the Sauder Executive Desk, triple checking everything the drawer doesn’t fit where it’s supposed to. Parts weren’t always labeled which made it difficult and time consuming to make sure it was in fact the correct part. I had high hopes for this desk being $300+ but in the end I am truly disappinted.
Company wrote 0 private or public responses to the review from Aug 03.
1.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1320298
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I purchased an over toilet bathroom storage shelf. Quality is OK for the price but the design made it hard to assemble and the instructions sucked. I installed one piece upside down without realizing it until the end. Nothing in the instructions or design prevented it....
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Company wrote 0 private or public responses to the review from Aug 11.
1.0
#1327288
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I purchased an entertainment cabinet from Walmart (Better homes and gardens product) and when I got it home there was damage to a corner piece and a missing leg. I figured maybe Walmart had just had a damaged box, but still sold it as new. After going through the...
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Company wrote 0 private or public responses to the review from Jul 28.
5.0
I liked
  • Ease of my transaction
#1315449
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Sauder Furniture - Utility stand, sauder

I ordered the edge water utility stand and received it in good time from amazon. I started putting it together and found that so far piece D and F were drilled backwards. The holes are drilled on the wrong side. Using the pieces the way they are drilled, the front edges aren't finished now, they are plain wood. Very disappointed and we have only started. Sauder used to make great furniture. Not anymore!
Company wrote 0 public responses to the review from Sep 20.
#1361498
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Contact Sauder Furniture

Mailing Address:
Sauder Woodworking Company
502 Middle St
Archbold, Ohio 43502-1559
United States
Phone:
(800) 523-3987
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Sauder Furniture Products and Services

Poor instructions - pre-drilled holes missing - no photo of the finished product to look at. I will never purchase another Sauder product again. Take my advice and stay away. I had to undo my work and redo it due to poor instructions - which I followed carefully. I had...
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Company wrote 0 private or public responses to the review from Jul 26.
1.7
I didn't like
  • Bad quality of furniture
  • Quality
  • Cheap
#1313601
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