Sauder Furniture
Sauder Furniture Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sauder Furniture has 2.0 star rating based on 65 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Sauder Furniture to a friend or colleague.
- Rating Distribution
Pros: Furniture has good design, Afordabke, Customer service personnel.
Cons: Quality, Bad quality of furniture, Cheap.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sauder Furniture has 2.0 star rating based on 65 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Sauder Furniture to a friend or colleague.
- Rating Distribution
Pros: Furniture has good design, Afordabke, Customer service personnel.
Cons: Quality, Bad quality of furniture, Cheap.Recent recommendations regarding this business are as follows: "Beautiful desk", "don!t be hesitant to ask for help", "Have them call you before they arrive and have 2 big guys with a dolly available.", "My recommendation to future customers would say stay Away because you’re gonna get nothing but junk *** that you will mess with trying to put together for days go by something of quality", "Don't buy this brand".
Most users ask Sauder Furniture for the refund as a solution to their issues.
Consumers are not pleased with Reliability and Location. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Edmonds, WashingtonOrdered a storage unit. Bever arrived. Kept calling and got a new delivery date but nothing! They lied 3xs to us. They didn't have it stock but charged our cc anyways. Lousy customer service
Extreemly happy with service
- Great service
User's recommendation: don!t be hesitant to ask for help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing part
Preferred solution: Nithuy. Everything has been handled
User's recommendation: Beautiful desk
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFurniture delivered damaged. Asking for a complete refund.
- Afordabke
Preferred solution: Full refund
User's recommendation: Research what you are paying for. If it’s cheap, it’s probably cheap.
I am a 5 foot woman and have a 5 foot receptionist. They didn't call ahead and didn't let us know that we needed big men and a dolly to remove this 833 pound desk from the truck!
User's recommendation: Have them call you before they arrive and have 2 big guys with a dolly available.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Southfield, MichiganPiece of junk !
Preferred solution: Nothing
User's recommendation: Don’t Buy
Reasons for my review is because your stuff sucks there’s quality *** out there and then there’s junk *** like yours
User's recommendation: My recommendation to future customers would say stay Away because you’re gonna get nothing but junk *** that you will mess with trying to put together for days go by something of quality
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStill did not hear from company
- Quality
- Costemer sevice
Preferred solution: I would like a response to my E-mail about replacing the drawer.
To see why I have not received a credit from a return that I had ordered online at Kohl's
User's recommendation: Don't buy this brand
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScammed by the company
This company is a complete SCAM. I bought a display cabinet and it arrived broken.
I called the customer's service to request return/refund and the person insisted for the longest time to send me replacement parts instead, after persisting that I did not wish to keep a broken (and probably second hand furniture due to scratch marks and dents all over), they then asked for photos of the broken parts. After I emailed the photos, I received the following reply (exact words): "Due to the unit being opened, we are unable to take it back (!!!). Please donate the item to a worthy charity (?!!!). Please send an itemized donation receipt on the charity's letterhead.
You will be refunded upon receipt of the letter". I couldn't believe it, first of all of course the box is opened, what kind of nonsense is that? Secondly I had to call them up and asked what they meant by "worthy" charity?!!! Do they think that some charities aren't worthy?
To which they replied "not Good will for example!!" . I had to look for a charity that was "worthy enough" in the eyes of this *** company, then drag the extremely heavy box and donate the broken furniture, in order to finally get refund for the piece of cra*** they sold me. I don't think this should be legal, it certainly isn't mentioned on the return policy section of their website.
I think this company needs to be reported for their shady business. Save yourself time, energy and money and stay away from these thieves.
- Shady business
- Bad quality of furniture
- Poor customer service
Preferred solution: I would like to report this company for scamming customers.
User's recommendation: DON'T WASTE YOUR MONEY!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Jacksonville, FloridaComputer desk with hutch
I thought the assembly directions for this product were very good compared to other assembly required products
I did have 2 problems. I had 2 of the small cams break.
They are small and pretty flimsy. I would recommend to Sauder that they package EXTRA cams.
Also the desk has a IQ charging pad. The directions were VERY SPECIFIC that you had to lay their sticker directly over the charging unit that is under the desk. They even supplied TWO templates.
Problem is , they were not the same. When you laid the templets on the desk the sticker ended up being in different locations.
I have yet to get the IQ charger to work. At this point Im thinking the charger is defective.
Also the IQ
- Sturdy
- Good assembly directions
- Iq charger no working
- Poor quality hardware
- Expensive
Preferred solution: Send another IQ charging pad
User's recommendation: Functional & sturdy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerJUNK , THIN, TERMITES LOVE THE GLUED WOOD DUST , WORST CRAP, CAN
- Junk that shouldnt be sold to unknowing buyers
Preferred solution: Full refund
User's recommendation: dont buy...you'll be very angry and play *** returning!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Springfield, IllinoisInstructions
My father smoked his whole life. I was about 10 years old when my mother said to him, "If you ever want to see your children graduate, you have to stop immediately." Tears welled up in his eyes when he realized exactly what was at stake.
He gave it up immediately. Three years later, he died of lung cancer. It was really sad and destroyed me. My mother said to me, "Don't ever smoke.
Please don't put your family through what your father put us through." I agreed.
At 28, I have never touched a cigarette. I must say, I feel a very slight sense of regret for never having done it because the Sauder bookshelf I purchased gave me cancer anyway.
- Poor quality
- Cheap
- Poor quality hardware
Preferred solution: I just want to warn others about the dangers of Sauder
User's recommendation: Do not buy
DON’T BUY SAUDER PRODUCTS!!!
I purchased 3 sauder cabinets with 4 shelves each. I wanted to purchase 12 additional shelves 4 for each cabinet and was denied this purchase.
They proceeded to explain to me that the cabinets were designed with the original shelving and additional shelving they felt would be unsafe. First of all as an adult if I wanted to purchase the shelving to whack myself over my head thats my choice none of their business. Secondly they assumed that I was going to add more shelving to the cabinets and again none of their business. So if youre lacking an authoritative figure youve come to the right place.
You dont have to ask sauder whos your daddy we already know.
If your shelving gets worn or broken down the road dont as them for replacement shelving for your cabinets. Final thought DONT BUY SAUDER PRODUCTS!!!
User's recommendation: DON’T BUY SAUDER PRODUCTS!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Windsor, OntarioExcellent service, they were able to send me replacement parts, that I needed!
Preferred solution: Deliver product or service ordered
User's recommendation: very happy with customer service.
Storage cabinet is junk
User's recommendation: Don't waste your money
About
Sauder Furniture is headquartered in Archbold, Ohio. It is North America's leading producer of ready to assemble furniture and the nation's fifth largest residential furniture manufacturer. Sauder Furniture also sources furniture from a network of quality global partners, including a line of office chairs that complement its residential and light commercial office furniture. Sauder markets more than 30 distinct furniture collections in a full line of RTA furnishings for the home, including entertainment, home office, bedroom, kitchen and storage under distinct brands including Sauder, Beginnings, and Studio Edge. Chairs are also available under the Gruga brand name.
Sauder Furniture is ranked 341 out of 2270 in Furniture and Decor category
USA
Companies Similar to Sauder Furniture
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.