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Top Question
#790

Can the Twist-lock connector be loosened to remove a panel?I have an executive desk I am assembling and one part did not fit in properly to allow another panel to be installed. I need to move or replace this component.

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by #1701213

To order a component replacement you should reach out to the Sauder Furniture customer service. You may use the following phone numbers:


The company working hours are as follows:  
  • Monday – Friday 10:00AM – 6:00PM
  • Saturday 10:00AM – 5:00PM
  • Sunday 12:00PM – 4:00PM

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Question:
#19402

What is Sauder Furniture shipping policy?

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by #1701210

According to the Sauder Furniture faq page, the company offers shipping to 48 states. There are Light Truck Load Carrier and UPS delivery options. Sauder Studios doesn’t offer shipping to Alaska and Hawaii. More details about the Sauder Furniture shipping policy are given in the article '5 Worst Kitchen Cabinets Brands: KraftMaid, Cabinets To Go, CliqStudios, Sauder Furniture, and Hodedah'.

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Question:
#19395

How do I cancel my Sauder Furniture order?

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by #1701211

As stated on the Sauder Furniture website, the company does not accept order cancellations because they start processing each order as soon as it reaches them. If you want to return a damaged product or one that has missing parts you can call their toll-free number, send them an email or use their live chat. All contact details are available on the Sauder Furniture Contacts tab on the PissedConsumer website.

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Question:

Entertainment center.

I have a piece that is broken and I need it replaced how do I go about getting a new piece

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Answer:
by #1701212

The Sauder Furniture faq page states that to order a replacement, you should contact the company customer service by phone at 800 523-3987 (toll-free number). Hours of operation are:

  • Monday – Friday 10:00AM – 6:00PM
  • Saturday 10:00AM – 5:00PM
  • Sunday 12:00PM – 4:00PM

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