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Contact Sauder Furniture Customer Service

Sauder Furniture Phone Numbers and Emails

Toll-Free Number:

  • (800) 523-3987
Call customer service
Send Message

Customer Service:

  • (844) 992-7323
    Financing partner
  • (419) 446-2711

Sauder Furniture Emails:

Customer Service
Financing partner
General Info
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How to Contact Sauder Furniture?

Most Popular Number:

(800) 523-3987
Total calls: 95 Issues resolved: 8 Last call: Jun 23, 2025
author avatar
PissedConsumer Reporter

Sauder Furniture customer support phone number is (800) 523-3987. Customer care experts can provide you with information about available furniture, address your inquiries about payment options, resolve issues with shipping and delivery, help you manage your order, and provide assistance on other matters.
Wednesdays have the longest wait times while the contact volume on Saturday is low, and the waiting times are the shortest.

If you prefer emailing rather than calling, drop a line at info@sauder.com. Customers who like less formal communication can send a quick message to the company on X, Facebook, or Instagram. You can find the links to the corporate social media accounts on the “About Sauder” page of the company’s website.

The company is headquartered in Ohio. Sauder Furniture headquarters address is Sauder Woodworking Co., 502 Middle St, Archbold, Ohio 43502-1559, United States. Those who need to get in touch with the company via mail can send their correspondence to the head office.

Sauder Furniture showrooms are usually open on weekdays from 9 am to 6 pm. On Saturday, you can visit a showroom between 9 am and 3 pm. On Sunday Sauder Furniture showrooms are closed. Please note that there may be holiday exceptions in the usual schedule.

Sauder Furniture website allows customers to contact the support team via live chat and online inquiry form. To choose between these two options click the “About” button at the top of the page and press the “Email Us” or “Live Chat” buttons on the left side of the page. If you seek quick assistance, consider contacting the company via phone and addressing your issue in person with a live support representative.

Sauder Furniture Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call Sauder Furniture is 8005233987. 93% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Saturday. The average call time is 2 minutes.

  • Be prepared for the call as Sauder Furniture may ask you for the following information to identify you as a customer: phone number or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Sauder Furniture Website:

Sauder Furniture Help Center:

Corporate Office Address:

Sauder Woodworking Co.
502 Middle St
Archbold, Ohio 43502-1559
United States

Other Info (opening hours):

Monday-Friday: 9 a.m. to 5:30 p.m. ET (closed 12-1 p.m.)

More contact details

Fax:

Sauder Furniture Rating Based on 71 Reviews

Rating details

1.9
more details
Product or Service Quality
Value for money
Style and Design
Price Affordability

Rating stats

Rating trend

Summary of Sauder Furniture Customer Service Calls

107 TOTAL
CALLS
01:49 AVG CALL
DURATION
23% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sauder Furniture?

Product/ Service Question:

  • “My solder bookcase had a broken part in the package”
  • “Damaged furniture”
  • “Defective drawer”

Shipping and Delivery Question:

  • “Delivery date”
  • “Did not receive my order”
  • “To see why I have not received a credit from a return that I had ordered online at Kohl's”

Request for Information Question:

  • “Need help”
  • “Question about a product”
  • “Questions about new glacier oak finish”

Return/ Replace Question:

  • “Replacement parts”

Refund Question:

  • “Im still waiting for my refund .”

Staff Question:

  • “Poor service snd bad product”

Activation/ Cancellation Question:

  • “Need to cancel order”

Website/ Application Question:

  • “Installation Craft Armoire problem”

Other Question:

  • “Need a part”
  • “No instruction manual”
  • “Furniture assembly”

Compare Sauder Furniture Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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